Privacy policy

1. Scope

This policy applies to the public website, project enquiries, and communications submitted to Two-ay Media. A separate written agreement may govern data handled during a client assignment.

2. Information we may receive

We may receive information you choose to provide, such as your name, organisation, contact details, project brief, locations, dates, reference files, and correspondence.

The website may also generate limited technical records such as IP address, browser type, device information, referring page, and request time through hosting, security, or analytics services where enabled.

3. How information is used

• Responding to enquiries and preparing project proposals
• Planning crews, access, logistics, safety, production, and delivery
• Operating, securing, and improving the website
• Meeting contractual, accounting, legal, or regulatory obligations
• Protecting the rights and safety of clients, contributors, crews, and the public

4. Cookies and similar technologies

The website may use essential cookies or similar storage needed for language, session, security, and site operation. Analytics or third-party media may set additional technologies where those features are enabled. You can control cookies through your browser, although some functions may then be limited.

5. Sharing and service providers

Information may be shared only as reasonably needed with authorised team members, field partners, hosting or technology providers, professional advisers, or public authorities where required by law. Project information is not intended to be sold as a standalone product.

6. Retention and security

Information is kept only for as long as reasonably necessary for the purpose collected, ongoing business records, dispute resolution, or legal obligations. Reasonable organisational and technical safeguards are used, but no online transmission or storage method can be guaranteed completely secure.

7. International and third-party services

Because media work and online services can involve international clients and providers, information may be processed in more than one country subject to applicable safeguards. Links, embeds, and platforms operated by third parties are governed by their own privacy terms.

8. Your choices and rights

Depending on applicable law, you may ask to access, correct, delete, restrict, or object to certain use of your personal information. Requests may require identity verification and may be limited by legal, contractual, journalistic, or record-keeping obligations.

9. Children

The website is directed to professional and general audiences and is not designed to knowingly collect personal information from children. Media assignments involving children are handled under the applicable project, safeguarding, consent, and editorial requirements.

10. Updates and contact

This policy may be updated when services, technology, or legal requirements change. The current version will remain published on this page with its revision date. Privacy questions can be submitted through the official contact page.